Downloading Reports & Files
Where to find and download your completed reports and edited documents.
Turnitin Reports
Once your Turnitin order reaches completed status, your report files are ready.
- 1Open the order from your dashboard by clicking the chevron (→) on the order card.
- 2Scroll to the Files section on the order details page.
- 3Each document shows its similarity % and AI % scores. Click the Download button on the row to save the report.
If you ordered Both (similarity + AI), both report files appear on the same row.
Editing Service Files
When your editing order reaches completed status, files are available two ways:
Option A — Downloads button on the dashboard card
A Downloads button appears on your order card when files are ready and you haven't opened them yet. Click it to open a slide-in panel with all available files.
Option B — Order Details page
Open the order and scroll to the Files section. Files that may be available:
- Edited document — the main file returned by your writer
- Similarity report — if the writer ran a new Turnitin similarity check
- AI report — if the writer ran a new Turnitin AI check
File availability window
Files are stored for a limited period. The order details page shows the date until which your files will be accessible (displayed as Files available until). Download your files before this date — they cannot be recovered afterwards.
Can't find the download button?
The download button only appears when:
- The order status is completed or approved
- The admin has uploaded the report or edited document
If your order shows completed but the download option isn't visible, use the Order Chat to reach the admin.