Tracking Your Order

Every status explained — and what to expect at each stage.

Where to find your order status

Your order status appears in two places:

  • Dashboard — a coloured badge on each order card in the list
  • Order Details page — a larger status indicator at the top, along with a full activity timeline

Status updates happen in real time — no need to refresh the page.

Turnitin order statuses

pendingYour order has been placed and payment is confirmed. It is in the queue.
processingThe Turnitin check is running. Results are typically ready within 10–20 minutes.
completedReports have been uploaded and are ready for download.
cancelledThe order was cancelled. Contact support if this was unexpected.

Editing service order statuses

pendingOrder placed. Awaiting payment to proceed.
availablePayment received. Your order is open for writer bids.
assignedA writer has been selected and will begin working on your document.
in_progressYour document is being actively edited. A deadline countdown is visible on the order.
reviewThe writer has submitted their work. It is being reviewed before being released to you.
revisionA revision was requested. The writer is making further adjustments.
completedYour edited document is available. Download it and review the changes.
approvedYou've approved the work. The order is now closed.
cancelledThe order was cancelled.

Reviewing and accepting writer bids

When your editing order reaches available status, writers can submit bids. A Bids button with a count will appear on your dashboard order card.

Open the order details page to review each bid. Each one shows the writer's profile and an optional message. Click Accept on the bid you want — all other bids are automatically declined and the order moves to assigned.

If you'd rather not choose, you can let the admin assign a writer directly.

Requesting a revision

Once your editing order is completed, you can request a revision if you're not satisfied. Open the order details page, click Request Revision, and describe what needs to change in the text field that appears.

The order moves back to in_progress and the writer makes the requested changes before resubmitting.

Approving completed work

Once you're happy with the delivered document, open the order details page and click Approve. This closes the order and moves it to approved status. You'll then be invited to leave an optional 1–5 star review for your writer.